AI Insights & Resources

Agents can now tune their own prompts and workflows. A 549-paper review asked when that is trustworthy. Where self-improving AI helps, and where to keep the pen.

Google research reports an AI matching board-certified doctors in live video consultations. What it means when the expert conversation itself can be automated.

New research finds AI saves about 11 hours a week but costs 6.4 hours managing it. The management tax is real, and most of it is avoidable with better setup.

HR tools now draft performance reviews with AI, and California may bar AI from deciding who gets fired. Where AI belongs in people decisions, and where it does not.

AI research tools can now run code, do real web research, and return finished PDFs, spreadsheets, and charts. What an analyst-in-a-box means for a small business.

ChatGPT has no general student discount in Canada, but students can still pay less: the free tier, ChatGPT Go at ~$11 CAD, campus ChatGPT Edu, and student promos.

Half of software vendors say under a quarter of customers use the AI they shipped. Before buying another tool, switch on the AI already in your subscriptions.

Automation is an amplifier with no opinion about what it amplifies. Four blunt questions to ask before you point AI at a workflow that does not actually work yet.

A respected channel was penalized by an AI-slop detector for work made by hand. Detectors get it wrong, and the cost lands on you. How to protect your content.

Researchers found malicious skills on an AI agent marketplace with over 1.7 million downloads. The add-ons you bolt onto AI are a supply chain, and it needs vetting.

New research found human reviewers miss roughly one in three harmful AI agent requests. Keeping a human in the loop only works if the human is actually looking.

AI automations are not appliances. Models change, frameworks get patched, and workflows drift. What ongoing upkeep an AI build actually needs, and who should own it.

AI now transcribes your calls, writes the summary, and updates your CRM before you hang up. Why meeting notes are the easiest AI win for a business.

Cohere launched North, an enterprise AI platform that runs on-premises or fully air-gapped. Why sovereign AI matters for data-sensitive Canadian businesses.

Nearly half of small businesses now use AI in hiring. It saves real time, but AI résumé screening carries bias and legal risk. How to use it without getting burned.

Canada launched a five-year AI strategy targeting $200B in growth and 250,000 jobs. What the national AI push means for small and mid-sized Canadian businesses.

AI can be hijacked by hidden instructions in the content it reads. It is called prompt injection, and it matters once your AI touches email, web, or documents.

Lawmakers want AI agents to disclose they are not human, and customers expect it. Why telling people they talk to AI is becoming both law and good business.

AI shopping assistants are booming, and buyers let agents find and choose products for them. What agentic commerce means, and how to be the one AI picks.

There are now 30+ AI accounting tools. You do not need most of them. The three-part AI bookkeeping stack that covers most small businesses for under $200 a month.

Most marketing now lands as irrelevant, and the culprit is usually not the AI but messy, siloed data. A practical data-readiness check before you build.

A new survey finds most enterprises have already reversed an agent action and cannot trace what their agents do. Why governance must come before you scale.

AI agents now reason over video and operational data to catch theft, monitor premises, and flag safety issues. What that means for retail, hospitality, and property.

The giants are giving every employee an AI agent. Three moves from their playbook, cost-aware routing, training, and data control, that any SMB can copy.